Herbal  Mocktail  Catering -
Booking Policy

Booking & Deposits
-A non-refundable deposit of 50% is required to secure your event date.
-Dates are not reserved until the deposit is received and confirmed.
-The remaining balance is due 7 days prior to the event date unless otherwise agreed in writing.

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Minimums
A 2-hour minimum service is required for all events.
Guest count minimums may apply depending on the package selected

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Final Guest Count
-Final guest count and menu selections are due 10 days before the event.
-Increases to guest count after this deadline are subject to availability and additional charges.
-Decreases after the deadline will not reduce the final invoice.

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Cancellations & Rescheduling
-Deposits are non-refundable.
-Cancellations made 10 or more days before the event may transfer the deposit to a future date (one-time reschedule, must be used within 60 days unless discussed in writing.
-Cancellations made within 7 days of the event forfeit all payments made.
-Glee Medicinals reserves the right to cancel due to unsafe conditions, severe weather, or unforeseen circumstances. In such cases, a reschedule or refund (excluding already incurred costs) will be offered.

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Travel & Setup
-Events outside a 20-mile radius of Austin may incur a travel fee.
-Setup requires 1hr prior to service start time and must be included in venue access.
-Client is responsible for providing adequate space, shade (for outdoor events), and access to water if required.

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Menu Customization & Allergies
-Herbal mocktails are crafted with high-quality herbs and ingredients.
-Clients must disclose all known allergies or sensitivities prior to the event.
-While we take precautions, Glee Medicinals cannot guarantee a completely allergen-free environment.

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Client Responsibilities
-Client is responsible for ensuring compliance with venue rules and local regulations.
-Any damages to Glee Medicinals’ equipment caused by guests or venue conditions will be billed to the client.

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Wellness Disclaimer
-Herbal mocktails are intended for enjoyment and general wellness support only.
-They are not intended to diagnose, treat, cure, or prevent any disease.
-Guests who are pregnant, nursing, or on medication should consult a healthcare provider before consumption.

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Intellectual Property & Brand Use

All menus, recipes, product names, branding, written materials, and visual assets are the intellectual property of Glee Medicinals.

These materials may not be copied, reproduced, distributed, or used for commercial purposes without prior written consent from Glee Medicinals.

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Service Time & Overage Policy

Services are provided for the duration outlined in the confirmed booking. Any additional service time requested or required beyond the contracted period is subject to staff availability and will be billed in 30-minute increments at the current overage rate.

Overage fees must be paid at the time of service or added to the final invoice.

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Tips & Gratuity Policy

-Gratuity is not included in service pricing unless stated otherwise.

-For events, clients may choose one of the following gratuity options:

 

Tip Jar Option: A tip jar may be placed at the event for guests to contribute voluntarily. Tips are never required and go directly to the service staff.

Automatic Gratuity Option: If the client prefers not to have a tip jar present, a 25% gratuity will be automatically added to the final invoice.

The selected gratuity option must be confirmed prior to the event through the "Get a Quote" form. Once confirmed, gratuity arrangements cannot be changed on the event date.

 

Payment Terms & Late Payments

All payments must be made according to the agreed-upon booking or purchase terms. Failure to submit payment by the required deadline may result in delayed service, cancellation of services, or withholding of products.Any outstanding balances may be subject to late fees or collection of payment prior to the start of service. Glee Medicinals reserves the right to refuse service until full payment is received.
 

Payment Methods
-Accepted payments: [Zelle, Square, Venmo, Cash, Paypal etc.]
All prices are subject to applicable taxes.